State Level
- Direct Intervention: This is a transparent system that allows the public to bring their complaints and grievances directly to the Chief Minister's attention without any intermediaries.
- Online Portal: Through the 'CMO Portal', citizens can easily submit their complaints from the comfort of their homes using a mobile phone or a computer.
- Time-Bound Resolution: Submitted grievances are forwarded to the respective departments, and officials are instructed to resolve them within a specific time limit.
- Application Tracking: After submitting a complaint, the petitioner receives a tracking number to check its current status online.
Grievance Redressal Cell: Special cells function in Collectorates and Taluk offices for this purpose, making this service quickly accessible to ordinary citizens.